Your data, in plain English.
[BRACKETED] fields with your real details.
1. Who we are
This Privacy Policy describes how [LEGAL COMPANY NAME] ("PerpetuFlo", "we", "us", or "our") collects, uses, and shares information about you when you visit perpetuflo.com (the "Site") or contact us about our automation services.
Our principal place of business is in [STATE / COUNTRY]. You can reach us at hello@perpetuflo.com.
2. What we collect
We keep data collection to a minimum. We collect:
- Contact info you give us — the email address you type into the "Book Audit" form or send to us directly. We use this only to respond about a Process Friction Audit or service engagement.
- Information you share in conversations — emails, calls, or documents you send us during scoping, discovery, or engagement.
- Basic server logs — our web host may record standard request data (IP address, browser type, referrer, page visited, timestamp) for security and uptime. We don't use it for profiling or advertising.
We do not use third-party analytics, advertising cookies, or cross-site tracking on this Site.
3. How we use your information
- Reply to your audit request or inquiry.
- Schedule, prepare for, and deliver services you've asked for.
- Send transactional communication (quotes, invoices, project updates).
- Comply with legal obligations and protect our legitimate business interests.
We do not sell, rent, or share your personal information for marketing by other companies.
4. Legal bases (for EU / UK visitors)
If you're in the EU, UK, or another region with similar rules, we process your data on these legal bases:
- Consent — when you voluntarily submit the form or email us.
- Contract — to deliver services you've engaged us for.
- Legitimate interests — running and securing our Site, responding to inquiries, keeping records.
5. How we store & protect it
We store inquiry emails in standard business email systems and engagement records in the tools required to deliver the work (e.g., calendar, document sharing). We apply reasonable administrative and technical safeguards, but no system is 100% secure. If a breach occurs that affects your data, we will notify you as required by applicable law.
6. How long we keep it
- Inquiry-only contact: up to 24 months, then deleted on request.
- Active or past client records: for the duration of the engagement plus the period required by tax, accounting, or legal obligations (typically up to 7 years).
- Server logs: short rolling retention set by our hosting provider.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, export, or restrict use of your personal information, and to object to certain processing or withdraw consent.
To exercise any right, email hello@perpetuflo.com. We aim to respond within 30 days. You can also complain to your local data-protection authority.
8. California (CCPA / CPRA) disclosures
California residents have the right to know what personal information we collect, request deletion or correction, and opt out of any "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under California law. To make a request, email hello@perpetuflo.com.
9. Children
Our Site and services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect information from them.
10. Third-party links
Our Site may link to third-party sites (social media, partners). Their privacy practices are their own — check their policies before providing information.
11. Changes
We may update this policy. If we make material changes, we'll update the "Last updated" date above and, where appropriate, provide additional notice. Continued use of the Site after changes means you accept the revised policy.
12. Contact
Questions about this policy or your data: hello@perpetuflo.com.